Subic Bay Yacht Club (“we,” “our,” or “us”) is committed to protecting the privacy and security of our members, guests, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and other applicable laws.
1. Information We Collect
Personal Information
We may collect the following types of personal information:
- Membership Information: Full name, address, contact details, emergency contacts, identification documents
- Financial Information: Billing address, payment information, membership fees, and transaction records
- Vessel Information: Boat details, registration numbers, insurance information, mooring preferences
- Event Participation: Records of club events, regattas, and social activities attended
- Communication Records: Correspondence, complaints, and feedback
- Security Information: Gate access records, CCTV footage for security purposes
- Website Activity: IP address, browser information, cookies, and website usage patterns
Sensitive Personal Information
We may collect sensitive information including:
- Medical information for emergency purposes
- Government-issued IDs for membership verification
- Financial account information for payment processing
2. How We Use Your Information
We use your personal information for the following purposes:
- Processing membership applications and renewals
- Managing marina and club facilities
- Organizing events, regattas, and social activities
- Communicating club news, updates, and notices
- Processing payments and maintaining financial records
- Ensuring security and safety of our facilities
- Complying with legal and regulatory requirements
- Improving our services and facilities
- Emergency response and member safety
3. Legal Basis for Processing
We process your personal information based on:
- Contract Performance: To fulfill our membership agreement and provide club services
- Legal Compliance: To comply with maritime regulations, tax laws, and other legal requirements
- Legitimate Interests: For club operations, security, and member communications
- Consent: For marketing communications and optional services where consent is obtained
4. Information Sharing and Disclosure
We may share your information with:
- Service Providers: Marina services, maintenance contractors, event organizers
- Regulatory Bodies: Philippine Coast Guard, Maritime Industry Authority, local government units
- Financial Institutions: Banks and payment processors for membership fees
- Emergency Services: In case of medical emergencies or security incidents
- Legal Authorities: When required by law or court order
- Insurance Companies: For claims processing and coverage verification
We do not sell, rent, or trade your personal information to third parties for commercial purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Secure storage of physical and electronic records
- Access controls limiting staff access to necessary information only
- Regular security assessments and updates
- Encrypted transmission of sensitive data
- Secure disposal of obsolete records
- Staff training on data protection practices
6. Data Retention
We retain your personal information for:
- Membership Records: Duration of membership plus 7 years for legal compliance
- Financial Records: 10 years as required by Philippine tax laws
- Security Footage: 30 days unless required for incident investigation
- Communication Records: 3 years for service improvement and dispute resolution
- Website Logs: 12 months for security and technical purposes
7. Your Rights
Under the Data Privacy Act of 2012, you have the right to:
- Access: Request copies of your personal information
- Correction: Update or correct inaccurate information
- Erasure: Request deletion of your personal information (subject to legal requirements)
- Object: Object to processing for direct marketing
- Data Portability: Receive your data in a structured, commonly used format
- Withdraw Consent: Withdraw consent for voluntary processing activities
- Lodge Complaints: File complaints with the National Privacy Commission
To exercise these rights, please contact our Data Protection Officer using the information below.
8. Cookies and Website Technology
Our website uses cookies and similar technologies to:
- Improve website functionality and user experience
- Analyze website traffic and usage patterns
- Remember your preferences and login information
- Provide personalized content
You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.
9. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to external sites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify members of significant changes through:
- Email notifications to registered members
- Posting updates on our website
- Notice board at club facilities
11. Children's Privacy
We do not knowingly collect personal information from children under 18 without parental consent. If you believe we have collected information from a minor, please contact us immediately.
